You know when you’re on a plane and they’re going over the safety briefing? They always say to take care of yourself and put your own mask on before helping others. There’s a good reason for this while on the plane—if oxygen is required, you run the risk of losing consciousness and then you can’t help anyone.
The same is true when you’re a healthcare traveler. If you’re constantly worrying about others, you can’t adequately take care of yourself. That’s where telehealth comes into the picture. Check out these telehealth options that can help you put yourself first.
One thing to note: Telehealth options other than Amwell may not accept Triage-sponsored health plans. Costs may be out of pocket or not apply to your deductible. Check this before you sign up for services.
Amwell
If you’re enrolled in the Triage medical plan, Amwell gives you access to U.S. board-certified, licensed and credentialed physicians for online health care in the comfort of your own home or workplace. Doctors are available 24 hours a day, 365 days of the year and you can communicate with them via video or phone call on your computer, smartphone or tablet. The average wait time is only 9 minutes and if the doctor prescribes a medication, you can send it to the pharmacy of your choice. Another bonus? A virtual medical visit for minor medical issues can save you as much as $200.
Amwell doctors can treat conditions like sinus infections, colds, rashes, pink eye, ear infections or more. To start, download the Amwell app in either the Apple or Google Play store, visit www.amwell.com or call 8944.733.3627. Amwell services are available, even if you’re not enrolled in the Triage medical plan.
Other Virtual Medical Visit Options
If you have non-Triage medical insurance, your insurance may cover a similar service. Some of the most common include Teladoc, Doctor on Demand, Call on Doc, CVS Minute Clinic and maybe even some local options, depending on where you’re located.
Triage EAP
The Triage Employee Assistance Program (EAP) is available to help with a number of personal and mental health matters, such as relationship conflicts, grief and loss, substance abuse and more. Through the Triage EAP, all Triage employees and their family members can receive up to three counseling sessions per year. It’s completely free and confidential and you don’t need to do be enrolled in the Triage medical plan to participate. To learn more about the Triage EAP, visit Mutual of Omaha or call 800.316.2796, 24 hours a day.
Other Mental Health Apps
Other mental health apps include BetterHelp and Talkspace. With these, you’ll need to pick a payment plan, depending on what type of access you want to have to a mental health professional. You can choose from a video or phone call, or choose live chat and 24/7 messaging. One benefit of these apps is that you can stay with the same therapist no matter where you’re located within the U.S.
Whether you’re taking care of your physical or mental health, these telehealth apps can keep you in your best health while on the road. If you have questions regarding Amwell or the Triage EAP, please reach out to the Triage Benefits Team at [email protected].