Triage’s New I-9 Process

At Triage, we’re always looking for ways to make our travelers’ lives easier. That’s why we’ve partnered with SterlingCheck.com for the I-9 verification process. Here’s how it works.

You will receive an email from SterlingCheck.com. Your I-9 form needs to be completed by Day 1, along with completing the video call by Day 3 of your assignment. In this email, you’ll see a temporary password and a sign-in link.

• Use the link within the email to enter the Sterling I-9 portal
• Update your password
• Once this is done, you’ll see your Sterling dashboard
• Now, complete section 1 of your I-9 form. Select which documents you will use and follow the prompts. Click here to see what documents are accepted
• Once this is done, you will be able to immediately complete Section 2 of your I-9 form. Click the blue button that says “Complete Section 2 with ID.me”
• You will need to download Zoom for this next step
• Follow the prompts to connect with an ID.me agent
• You will now finish the I-9 verification process via video chat with an ID.me agent
• Make sure to have the documents used in section 1 available. You will show these to the ID.me agent during your video call
• This process will take 5-7 minutes. ID.me agents are available Monday-Friday, 9 am-7 pm, EST

That’s it! As a reminder, the I-9 verification process is required by U.S. Citizenship and Immigration Services (USCIS). If you have questions regarding this process, please contact your recruiter.