Triage’s I-9 Process

At Triage, we’re always looking for ways to make our travelers’ lives easier. That’s why we’ve partnered with SterlingCheck.com for the I-9 verification process.

Here’s how it works.

  • You will receive an email from [email protected] with a temporary password and a sign-in link. 
  • Use the link to enter the Sterling I-9 portal and temporary password 
  • Update your password 
  • Then you’ll see your Sterling dashboard 
  • Now, complete Section 1 of your I-9 form.  
  • After the documents and information have been submitted, you can immediately complete Section 2 of your I-9 form. Click the blue button that says “Complete Section 2 with ID.me” 
    • You will need to download Zoom for this next step 
  • Follow the prompts to connect with an ID.me agent 
  • Finish the I-9 verification process via video chat with an ID.me agent 
    • You will need the physical documents used in Section 1 available. You will show these to the ID.me agent during your video call. 
    • Copies of documents are not accepted for document inspection 
  • This process will take 5-7 minutes. ID.me agents are available Monday-Friday, 9 am-7 pm, EST 

That’s it! As a reminder, the I-9 verification process is required by U.S. Citizenship and Immigration Services (USCIS). Your I-9 form needs to be completed by Day 1, along with completing the video call by Day 3 of your assignment. If you have questions regarding this process, please contact your recruiter.